Free Shipping On orders $500 or more. Shop Now!

At DIY Pool Kits, we aim to make the shipping process smooth, reliable, and transparent for all our customers. We offer nationwide delivery across Australia, ensuring your pool kits and accessories arrive safely at your doorstep.

Orders are processed and dispatched within 2–3 business days after confirmation. Delivery times typically range from 5–7 business days for metro areas, 7–10 business days for regional locations, and 10–14 business days for remote areas. Please note that these timeframes are estimates and may vary due to external factors such as weather or courier delays.

We are proud to offer free shipping on all orders within Australia, so you can enjoy your pool kits without worrying about hidden costs. For larger items like pool shells, we provide tailored delivery options to suit your needs, including unloading assistance upon request.

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your delivery in real-time. If you prefer to pick up your order, a pickup option is available at selected locations—just let us know in advance.

We take great care in packaging all products securely to ensure they arrive in perfect condition. Fragile items, such as filtration systems and heaters, are double-wrapped for added protection. In the unlikely event that your order arrives damaged, please contact us immediately, and we’ll resolve the issue promptly.

At this time, we primarily ship within Australia. For international shipping inquiries, please contact our team to discuss options.

If you have any questions or need further assistance with your shipping and delivery, feel free to reach out to us. We’re here to help make your DIY pool journey as seamless as possible!