General Questions
Each kit includes a pool shell, a pump, a filtration system, plumbing essentials, and installation guides. Depending on the package you choose (Essentials, Standard, or Premium), additional equipment like pool heaters, lights, or covers may be included.
No, our kits are designed for easy DIY installation with clear step-by-step instructions. However, you can always hire a local professional if needed.
Yes! We offer private customization services. Contact us with your requirements, and we'll work to create a pool tailored to your needs.
Products & Packages
All our pool shells come with a 5-year warranty against structural defects, ensuring peace of mind for years to come.
Essentials include basic equipment for starting your pool. Standard adds features like a chemical pack and basic lighting. Premium includes everything, such as a pool heater, robotic cleaner, and advanced filtration system.
Yes, we only use high-quality, energy-efficient equipment to minimize running costs and environmental impact.
Shipping & Delivery
Delivery typically takes 5–7 business days for most areas within Australia. Regional or remote areas may take up to 10 business days.
Yes, we provide free shipping across Australia on all orders.
Absolutely! Once your order is shipped, we’ll send you a tracking number via email.
Payment & Returns
We accept Visa, Mastercard, PayPal, and bank transfers for all purchases.
We offer a 30-day return policy for unused products in their original packaging. Custom orders are non-refundable.
Yes, we only use high-quality, energy-efficient equipment to minimize running costs and environmental impact.
